Hidden fees discovered from Outlet & Now
Online Shopping
Verified
Verified
Apr 12, 2025
Complaint Details
I am writing regarding order #ORD-9701-GZN-8937 placed with Outlet & Now on December 11, 1996. I paid $160.22 for unit, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Krystal R. and other representatives have not been helpful in resolving this matter.
751 views
|
1 comments
|
Apr 12, 2025 21:22
Comments (1)

Henriette Barton
May 10, 2025 05:56An update to my situation: I've now spoken with three different representatives from Outlet & Now, and each has given me conflicting information about how to resolve the issue with my dress shirt. This is extremely frustrating.
Complaint Status
Verified
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 12, 2025
Henriette Barton
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Verified"
May 26, 2025
System