Solid Works & Sons Inc. refused to address issue
Complaint Details
I'm writing to complain about the installation service I received from Solid Works & Sons Inc.. After paying $628.70 for unit, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Brielle I., but have not received a satisfactory resolution.
Comments (2)
Velva Barton
May 21, 2025 05:46Just wanted to follow up on my complaint regarding Solid Works & Sons Inc.. I haven't heard anything back yet, and the t-shirt I purchased is still not working correctly. Any assistance would be greatly appreciated.
Jennie Brown
May 20, 2025 05:19ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Solid Works & Sons Inc. of this issue through multiple channels. They have acknowledged receipt of this complaint on April 24, 2025 and have assigned it reference number REF-2B1CA7B8 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Complaint Timeline
3 EventsComplaint Submitted
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Status Update
Status updateStatus changed to "Contacted Company"