Billing dispute with Strong Homes & Sons
Complaint Details
I want to report a serious concern with Strong Homes & Sons's appliance that I purchased on May 29, 1983 from your Diannaburgh, Florida store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Dimitri B., but my issue remains unresolved.
Comments (2)
Dannie Wiza
May 12, 2025 06:06Just wanted to follow up on my complaint regarding Strong Homes & Sons. I haven't heard anything back yet, and the cookware set I purchased is still not working correctly. Any assistance would be greatly appreciated.
Gabriela Pietsch
May 11, 2025 05:28Dear valued customer, Thank you for bringing this matter to our attention. We at Strong Homes & Sons take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our vacuum cleaner and have initiated an internal investigation (Reference: REF-7F808F32). One of our specialists from our Customer Success will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, John Jackson Account Manager Strong Homes & Sons Customer Relations
Complaint Status
Under ReviewAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Under Review"