Delayed delivery from Elite Properties Holdings
Complaint Details
I want to report a serious concern with Elite Properties Holdings's software that I purchased on October 15, 1971 from your Maggioville, Wisconsin store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Viva L., but my issue remains unresolved.
Comments (2)
Rahul Ritchie
May 08, 2025 05:31After my initial complaint, Elite Properties Holdings contacted me to troubleshoot the cookware set. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Gerta Simon
May 24, 2025 05:54Dear customer, On behalf of Elite Properties Holdings, I would like to personally apologize for the inconvenience you've experienced with our expedited shipping. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate complimentary service extension to address this situation. Additionally, we have documented this case (Reference: REF-FA7410DE) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jessica Martinez Client Relations Manager Elite Properties Holdings
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