Poor customer service experience with Golden Development Pattaya
Complaint Details
I'm writing to complain about the setup assistance I received from Golden Development Pattaya. After paying $403.67 for platform, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Clara P., but have not received a satisfactory resolution.
Comments (2)
Sim Considine
May 23, 2025 05:23I'm adding this comment to provide additional information. The kitchen knife set from Golden Development Pattaya not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Admin User
May 17, 2025 06:04Dear customer, On behalf of Golden Development Pattaya, I would like to personally apologize for the inconvenience you've experienced with our training session. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate store credit to address this situation. Additionally, we have documented this case (Reference: REF-00755A54) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Taylor Wilson Customer Service Manager Golden Development Pattaya
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Status updateStatus changed to "Resolved"