Hidden fees discovered from Modern Group
Real Estate
Verified
Submitted
May 14, 2025
Complaint Details
I have been a loyal customer of Modern Group for several years. However, my recent experience has been extremely disappointing. I ordered item (order #ORD-3318-IYR-3741) on April 8, 2021, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
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1 comments
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May 14, 2025 01:46
Comments (1)
Dereck Hoeger
May 10, 2025 05:56After my initial complaint, Modern Group contacted me to troubleshoot the furniture set. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
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SubmittedComplaint submitted
May 14, 2025
Dereck Hoeger
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May 26, 2025
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