Elite Associates Corp. provided defective product
Complaint Details
I purchased a subscription from Elite Associates Corp. on August 28, 2006. Shortly after using it, I experienced encountered rude staff. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jamie Q. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Noe Larkin
May 04, 2025 06:01I wanted to update this complaint to mention that a representative from Elite Associates Corp. called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Eunice Watsica
May 19, 2025 05:34Dear valued customer, Thank you for bringing this matter to our attention. We at Elite Associates Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our air purifier and have initiated an internal investigation (Reference: REF-E798A0D5). One of our specialists from our Resolution Center will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Sarah Taylor Senior Customer Representative Elite Associates Corp. Customer Relations
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Status updateStatus changed to "Resolved"