False promises made by Academy of Leadership representative
Complaint Details
I purchased a solution from Academy of Leadership on September 23, 2009. Shortly after using it, I experienced encountered rude staff. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Elwin U. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Violette Simonis
May 22, 2025 05:31After speaking with Linda Wilson from the Client Relations at Academy of Leadership, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Brenna Hilpert
May 21, 2025 05:15ComplaintNest Administrator Update: We have received confirmation from Academy of Leadership that they are actively working to resolve your complaint. Their representative, Karen Taylor, has committed to contacting you within 4 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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