Unsatisfactory resolution from Justice Offices

An update to my situation: I've now spoken with three different representatives from Justice Offices, and each has given me conflicting information about how to resolve the issue with my subscription box. This is extremely frustrating.

Dear valued customer, Thank you for bringing this matter to our attention. We at Justice Offices take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our organic produce box and have initiated an internal investigation (Reference: REF-729DB3E0). One of our specialists from our Client Relations will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Sarah Garcia Customer Service Director Justice Offices Customer Relations

ComplaintNest Administrator Alert: We have noticed that Justice Offices has not yet responded to your complaint about their maintenance contract. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team