Misleading advertising by Data Bot
Complaint Details
I want to report a serious concern with Data Bot's device that I purchased on June 13, 2023 from your Bethville, Rhode Island store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Brian A., but my issue remains unresolved.
Comments (2)
Bryon Kiehn
May 15, 2025 05:29Thank you for your response, but I'm still not satisfied with the resolution offered. The $275.97 refund only covers part of what I paid for the professional setup, and I've had to spend additional money to fix the issues caused.
Gerta Simon
May 13, 2025 05:37Dear customer, On behalf of Data Bot, I would like to personally apologize for the inconvenience you've experienced with our professional setup. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate expedited shipping to address this situation. Additionally, we have documented this case (Reference: REF-291925DD) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jessica Clark Customer Advocacy Manager Data Bot
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