Overcharged by Data Bot for service
Complaint Details
I purchased a package from Data Bot on January 23, 1998. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Zula V. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Lavada Kreiger
May 15, 2025 06:04I'm adding this comment to provide additional information. The specialty coffee from Data Bot not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Gabriela Pietsch
May 18, 2025 05:34Dear valued customer, Thank you for bringing this matter to our attention. We at Data Bot take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our restaurant order and have initiated an internal investigation (Reference: REF-69C8D2B4). One of our specialists from our Client Satisfaction will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Michael Rodriguez Customer Experience Specialist Data Bot Customer Relations
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