Elite Properties Ghaziabad Enterprises failed to honor their commitment
Complaint Details
I want to report a serious concern with Elite Properties Ghaziabad Enterprises's service that I purchased on May 17, 1987 from your Port Leora, Kentucky store. The product has was damaged upon delivery despite being advertised as high quality. I've contacted customer service three times and spoken to Valentin C., but my issue remains unresolved.
Comments (2)
Meda Pagac
May 20, 2025 05:14After my initial complaint, Elite Properties Ghaziabad Enterprises contacted me to troubleshoot the microwave. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Bernard Arnaud
May 20, 2025 05:17Dear customer, On behalf of Elite Properties Ghaziabad Enterprises, I would like to personally apologize for the inconvenience you've experienced with our repair service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate product exchange to address this situation. Additionally, we have documented this case (Reference: REF-EF1F3FC8) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Thomas Hernandez Customer Service Director Elite Properties Ghaziabad Enterprises
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