Warranty claim denied by Supply Center
Complaint Details
I purchased a software from Supply Center on October 4, 1993. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Gavin K. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Jacinthe Abbott
May 07, 2025 05:44After speaking with Michael Johnson from the Consumer Affairs at Supply Center, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Admin User
May 18, 2025 05:41ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Supply Center of this issue through multiple channels. They have acknowledged receipt of this complaint on May 20, 2025 and have assigned it reference number REF-F775EC26 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Status Update
Status updateStatus changed to "Resolved"