False promises made by Savory Dining Bistros Enterprises representative
Complaint Details
On June 22, 1985, I signed up for Savory Dining Bistros Enterprises's consultation at their Alvisbury, Maine location. I was told that the service would include product, but after paying $108.56, I discovered this wasn't the case. When I called to resolve this, Mae J. was unhelpful and refused to address my concerns.
Comments (2)
Cordell Yundt
Apr 28, 2025 05:31The situation with Savory Dining Bistros Enterprises has gotten worse. Now they're claiming I never purchased the priority service, despite me providing the receipt and reference number REF-960B18A4 multiple times.
Admin User
May 24, 2025 06:11Dear valued customer, Thank you for your complaint regarding the winter coat you purchased on May 1, 2025. At Savory Dining Bistros Enterprises, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $330.18 2. A replacement winter coat with an extended warranty 3. A store credit of $330.18 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-960B18A4. We value your business and hope to restore your confidence in our company. Best regards, Karen Miller Customer Success Manager Savory Dining Bistros Enterprises
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