MetaNode failed to honor their commitment
Complaint Details
I want to report a serious concern with MetaNode's product that I purchased on April 25, 2010 from your Lake Dellbury, Florida store. The product has couldn't access my account despite being advertised as high quality. I've contacted customer service three times and spoken to Katlynn M., but my issue remains unresolved.
Comments (2)
Myriam Walker
May 09, 2025 05:56Thank you for your response, but I'm still not satisfied with the resolution offered. The $395.55 refund only covers part of what I paid for the design service, and I've had to spend additional money to fix the issues caused.
Nathalie Fouquet
May 17, 2025 05:12ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding MetaNode's catering service and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at MetaNode and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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Status Update
Status updateStatus changed to "Contacted Company"