Hidden fees discovered from SmartRetail
Online Shopping
Verified
Contacted Company
Jun 10, 2024
Complaint Details
I'm writing to complain about the troubleshooting service I received from SmartRetail. After paying $640.17 for tool, I found that it was denied a refund. I've tried resolving this with your customer service team multiple times, including speaking with Terrill B., but have not received a satisfactory resolution.
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1 comments
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Jun 10, 2024 16:10
Comments (1)
Pattie Welch
May 14, 2025 05:35It's now been 3 days since my initial complaint, and SmartRetail still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their customer support plan.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jun 10, 2024
Pattie Welch
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May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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