Quality issues with Development & Group product
Complaint Details
I want to report a serious concern with Development & Group's item that I purchased on May 9, 2019 from your Leoneville, Montana store. The product has is missing essential components despite being advertised as high quality. I've contacted customer service three times and spoken to Bernardo Y., but my issue remains unresolved.
Comments (2)
Wyman Runolfsdottir
May 22, 2025 05:21I'm adding this comment to provide additional information. The furniture set from Development & Group not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Henrik Fritsch
May 12, 2025 05:20Dear valued customer, Thank you for bringing this matter to our attention. We at Development & Group take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our microwave and have initiated an internal investigation (Reference: REF-2258803B). One of our specialists from our Support Operations will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jessica King Resolution Specialist Development & Group Customer Relations
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