Homemade Fare provided defective product

Just wanted to follow up on my complaint regarding Homemade Fare. I haven't heard anything back yet, and the fitness tracker I purchased is still not working correctly. Any assistance would be greatly appreciated.

Dear valued customer, Thank you for bringing your concerns about our jeans to our attention. We at Homemade Fare are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on March 31, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective jeans 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary jeans accessory kit valued at $371.30 Please contact our dedicated resolution team at support@Homemade Fare.com with your preferred delivery date and time, referencing case number REF-97103CDF. We truly value your business and appreciate the opportunity to make this right. Best regards, Alex Brown Client Relations Director Homemade Fare