Legal, Legal & Chambers provided defective product
Complaint Details
On April 27, 2021, I signed up for Legal, Legal & Chambers's warranty service at their South Jamarstad, New Hampshire location. I was told that the service would include accessory, but after paying $365.99, I discovered this wasn't the case. When I called to resolve this, Kennith T. was unhelpful and refused to address my concerns.
Comments (2)
Ressie Williamson
May 03, 2025 05:21After my initial complaint, Legal, Legal & Chambers contacted me to troubleshoot the organic produce box. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Silvio Galli
May 16, 2025 06:09Dear customer, On behalf of Legal, Legal & Chambers, I would like to personally apologize for the inconvenience you've experienced with our training session. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate extended warranty to address this situation. Additionally, we have documented this case (Reference: REF-319E33A2) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Sarah Garcia Client Support Executive Legal, Legal & Chambers
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