Overcharged by Tech Logic for service

I appreciate Tech Logic reaching out, but the solution provided doesn't address my original concern. The replacement organic produce box has the same defect as the original one I complained about.

Dear valued customer, Thank you for bringing your concerns about our meal delivery to our attention. We at Tech Logic are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 25, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective meal delivery 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary meal delivery accessory kit valued at $17.48 Please contact our dedicated resolution team at support@Tech Logic.com with your preferred delivery date and time, referencing case number REF-11D8FFA1. We truly value your business and appreciate the opportunity to make this right. Best regards, Rowan Taylor Support Operations Director Tech Logic