ValueFinds Lucknow LLC failed to honor their commitment
Complaint Details
On September 24, 1988, I signed up for ValueFinds Lucknow LLC's troubleshooting service at their Port Bettie, South Dakota location. I was told that the service would include service, but after paying $564.90, I discovered this wasn't the case. When I called to resolve this, Jacinthe D. was unhelpful and refused to address my concerns.
Comments (2)
Florencio Hane
May 15, 2025 06:08It's now been 2 days since my initial complaint, and ValueFinds Lucknow LLC still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their customer support plan.
Clement Doyle
May 12, 2025 05:13Dear valued customer, Thank you for your complaint regarding the winter coat you purchased on April 27, 2025. At ValueFinds Lucknow LLC, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $325.91 2. A replacement winter coat with an extended warranty 3. A store credit of $325.91 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-A15F9896. We value your business and hope to restore your confidence in our company. Best regards, David Brown Technical Support Manager ValueFinds Lucknow LLC
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