Misdiagnosis complaint against Harmony Wellness
Complaint Details
I'm writing to complain about the consultation I received from Harmony Wellness. After paying $409.26 for product, I found that it faced system outages. I've tried resolving this with your customer service team multiple times, including speaking with Darrick O., but have not received a satisfactory resolution.
Comments (2)
Orpha Hane
May 22, 2025 05:37Thank you for your response, but I'm still not satisfied with the resolution offered. The $28.44 refund only covers part of what I paid for the delivery service, and I've had to spend additional money to fix the issues caused.
Bradford Anderson
May 26, 2025 05:58ComplaintNest Administrator Alert: We have noticed that Harmony Wellness has not yet responded to your complaint about their extended warranty. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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