Billing discrepancy with Medical Center medical center

I'm updating my complaint because Medical Center finally contacted me today. They've offered to replace the gaming console, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Dear valued customer, Thank you for bringing your concerns about our headphones to our attention. We at Medical Center are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 22, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective headphones 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary headphones accessory kit valued at $10.95 Please contact our dedicated resolution team at support@Medical Center.com with your preferred delivery date and time, referencing case number REF-BFA20D86. We truly value your business and appreciate the opportunity to make this right. Best regards, Barbara Young Customer Success Director Medical Center