Misdiagnosis complaint against Therapy Group Ltd.
Complaint Details
I have been a loyal customer of Therapy Group Ltd. for several years. However, my recent experience has been extremely disappointing. I ordered system (order #ORD-7182-HHI-5623) on September 21, 1974, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
Comments (1)

Gia Larson
May 09, 2025 06:06After my initial complaint, Therapy Group Ltd. contacted me to troubleshoot the smartwatch. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
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