Misleading advertising by Mart Co
Complaint Details
On July 27, 2016, I signed up for Mart Co's repair service at their Cyrilstad, Texas location. I was told that the service would include system, but after paying $660.60, I discovered this wasn't the case. When I called to resolve this, Verona Q. was unhelpful and refused to address my concerns.
Comments (2)
Garrison Parisian
May 13, 2025 05:51Thank you for your response, but I'm still not satisfied with the resolution offered. The $359.27 refund only covers part of what I paid for the premium account, and I've had to spend additional money to fix the issues caused.
Jaime Perales
May 22, 2025 06:06ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Mart Co of this issue through multiple channels. They have acknowledged receipt of this complaint on April 29, 2025 and have assigned it reference number REF-1F3F1AE7 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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