Misleading advertising by Best Shop Hub
Complaint Details
I am writing regarding order #ORD-1442-HPR-8521 placed with Best Shop Hub on January 28, 1982. I paid $955.61 for software, but when it arrived, I discovered couldn't access my account. I've made numerous attempts to contact customer service, but Angel Y. and other representatives have not been helpful in resolving this matter.
Comments (2)
Ross Adams
May 25, 2025 06:10The situation with Best Shop Hub has gotten worse. Now they're claiming I never purchased the professional setup, despite me providing the receipt and reference number REF-445448CF multiple times.
Eunice Watsica
May 20, 2025 05:47Dear valued customer, Thank you for your complaint regarding the t-shirt you purchased on May 10, 2025. At Best Shop Hub, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $114.73 2. A replacement t-shirt with an extended warranty 3. A store credit of $114.73 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-445448CF. We value your business and hope to restore your confidence in our company. Best regards, Taylor Allen Customer Experience Manager Best Shop Hub
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