Unsatisfactory resolution from Genius Minds Ltd.
Complaint Details
On August 24, 2022, I signed up for Genius Minds Ltd.'s setup assistance at their Arabury, Pennsylvania location. I was told that the service would include subscription, but after paying $737.78, I discovered this wasn't the case. When I called to resolve this, Everett E. was unhelpful and refused to address my concerns.
Comments (2)

Marisa Rippin
May 18, 2025 05:42Just wanted to follow up on my complaint regarding Genius Minds Ltd.. I haven't heard anything back yet, and the winter coat I purchased is still not working correctly. Any assistance would be greatly appreciated.

Jaime Perales
May 18, 2025 05:32ComplaintNest Administrator Note: We have reviewed this complaint against Genius Minds Ltd. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the dress shirt. ComplaintNest Support Team
Complaint Status
Contacted CompanyAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Contacted Company"
Similar Complaints
Warranty claim denied by Education University of Excellence Bilbao Corp.
Misleading advertising by Campus of Academy Kitakyushu LLC
Misleading advertising by Summit Class of Institute Holdings