Frustrated with Abode & Management's lack of response

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Abode & Management has been much more responsive, though we still haven't reached a satisfactory resolution regarding their upgrade plan.

Dear valued customer, Thank you for bringing this matter to our attention. We at Abode & Management take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our coffee maker and have initiated an internal investigation (Reference: REF-04288682). One of our specialists from our Technical Support will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, David Johnson Client Relations Manager Abode & Management Customer Relations

ComplaintNest Administrator Alert: We have noticed that Abode & Management has not yet responded to your complaint about their delivery service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team