Hidden fees discovered from Abode & Management
Complaint Details
On July 3, 1999, I signed up for Abode & Management's premium plan at their Boscotown, Florida location. I was told that the service would include appliance, but after paying $684.27, I discovered this wasn't the case. When I called to resolve this, Americo L. was unhelpful and refused to address my concerns.
Comments (2)
Chance Simonis
May 23, 2025 05:55I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Abode & Management. Can someone please provide an update?
Bernard Arnaud
May 22, 2025 05:17Dear valued customer, Thank you for your complaint regarding the microwave you purchased on May 17, 2025. At Abode & Management, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $272.89 2. A replacement microwave with an extended warranty 3. A store credit of $272.89 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-CA6037B5. We value your business and hope to restore your confidence in our company. Best regards, John Smith Customer Service Manager Abode & Management
Complaint Status
Contacted CompanyAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Contacted Company"