Poor customer service experience with Wisdom School of Training

I appreciate Wisdom School of Training reaching out, but the solution provided doesn't address my original concern. The replacement athletic shoes has the same defect as the original one I complained about.

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Wisdom School of Training's sweater and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Wisdom School of Training and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team