Unsatisfactory resolution from Family Vitality

Hospitals Verified Submitted Aug 12, 2024
Family Vitality | United Kingdom | Christop Leffler

Complaint Details

I'm writing to complain about the premium plan I received from Family Vitality. After paying $863.11 for gadget, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Lindsay N., but have not received a satisfactory resolution.

413 views | 1 comments | Aug 12, 2024 08:20

Comments (1)

Christop Leffler

Christop Leffler

May 25, 2025 05:23

After speaking with Hayden Martin from the Executive Customer Care at Family Vitality, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.

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Aug 12, 2024 Christop Leffler

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