Housing International Ltd. provided defective product

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Housing International Ltd. has been much more responsive, though we still haven't reached a satisfactory resolution regarding their repair service.

Dear customer, On behalf of Housing International Ltd., I would like to personally apologize for the inconvenience you've experienced with our technical support package. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate personalized solution to address this situation. Additionally, we have documented this case (Reference: REF-B7CDA51A) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Hayden Moore Resolution Specialist Housing International Ltd.

ComplaintNest Administrator Note: We have reviewed this complaint against Housing International Ltd. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the blender. ComplaintNest Support Team