Modern Diagnostic provided defective product
Complaint Details
I'm writing to complain about the installation service I received from Modern Diagnostic. After paying $853.60 for solution, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Beaulah S., but have not received a satisfactory resolution.
Comments (2)
Burley Daugherty
May 04, 2025 06:04I wanted to update this complaint to mention that a representative from Modern Diagnostic called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Claudine Navarro
May 25, 2025 05:56ComplaintNest Administrator Update: We have received confirmation from Modern Diagnostic that they are actively working to resolve your complaint. Their representative, Susan Hall, has committed to contacting you within 3 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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