Billing dispute with EasyTrend
Online Shopping
Verified
Verified
Apr 17, 2025
Complaint Details
I'm writing to complain about the repair service I received from EasyTrend. After paying $781.42 for item, I found that it encountered rude staff. I've tried resolving this with your customer service team multiple times, including speaking with Davion T., but have not received a satisfactory resolution.
347 views
|
1 comments
|
Apr 17, 2025 11:41
Comments (1)

Caitlyn Mertz
Apr 26, 2025 05:51After speaking with Charles Hernandez from the Product Support at EasyTrend, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Complaint Status
Verified
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 17, 2025
Caitlyn Mertz
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Verified"
May 26, 2025
System