The Organic Appetite Enterprises provided defective product
Complaint Details
I have been a loyal customer of The Organic Appetite Enterprises for several years. However, my recent experience has been extremely disappointing. I ordered application (order #ORD-6794-ZOQ-3267) on March 10, 2011, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Waylon Schinner
May 09, 2025 05:30I'm updating my complaint because The Organic Appetite Enterprises finally contacted me today. They've offered to replace the sweater, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Jennie Brown
May 21, 2025 05:30Dear valued customer, Thank you for bringing this matter to our attention. We at The Organic Appetite Enterprises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our t-shirt and have initiated an internal investigation (Reference: REF-30270B7A). One of our specialists from our Customer Retention will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, James Brown Client Relations Manager The Organic Appetite Enterprises Customer Relations
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Status updateStatus changed to "Resolved"