False promises made by Hearty & Culinary representative

I'm adding this comment to provide additional information. The dress shirt from Hearty & Culinary not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear customer, On behalf of Hearty & Culinary, I would like to personally apologize for the inconvenience you've experienced with our consultation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate full refund to address this situation. Additionally, we have documented this case (Reference: REF-6003950C) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Quinn Harris Customer Satisfaction Coordinator Hearty & Culinary

ComplaintNest Administrator Update: We have received confirmation from Hearty & Culinary that they are actively working to resolve your complaint. Their representative, Thomas Hernandez, has committed to contacting you within 10 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team