Quality issues with RoboWare Labs product
Complaint Details
I purchased a gadget from RoboWare Labs on July 4, 2020. Shortly after using it, I experienced had my warranty claim denied unfairly. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Shakira P. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Nash Corwin
May 08, 2025 06:08Thank you for your response, but I'm still not satisfied with the resolution offered. The $301.65 refund only covers part of what I paid for the upgrade plan, and I've had to spend additional money to fix the issues caused.
Montana Yundt
May 26, 2025 05:18ComplaintNest Administrator Note: We have reviewed this complaint against RoboWare Labs and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the subscription box. ComplaintNest Support Team
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