Habitat of Classic refused to address issue
Complaint Details
I want to report a serious concern with Habitat of Classic's system that I purchased on January 6, 1982 from your Brakuston, Arkansas store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Rupert T., but my issue remains unresolved.
Comments (2)
Leilani Fadel
May 22, 2025 05:28The situation with Habitat of Classic has gotten worse. Now they're claiming I never purchased the extended warranty, despite me providing the receipt and reference number REF-9D51ECC3 multiple times.
Montana Yundt
May 11, 2025 06:07Dear valued customer, Thank you for bringing this matter to our attention. We at Habitat of Classic take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our furniture set and have initiated an internal investigation (Reference: REF-9D51ECC3). One of our specialists from our Resolution Center will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, David Martin Client Experience Manager Habitat of Classic Customer Relations
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