Billing dispute with Mart Place Enterprises
Complaint Details
I purchased a device from Mart Place Enterprises on April 25, 1996. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Anastasia O. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Dwight Johnston
May 11, 2025 05:33I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Mart Place Enterprises has been much more responsive, though we still haven't reached a satisfactory resolution regarding their training session.
Clement Doyle
May 23, 2025 06:03ComplaintNest Administrator Note: We have reviewed this complaint against Mart Place Enterprises and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the fitness tracker. ComplaintNest Support Team
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Status updateStatus changed to "Under Review"