Appointment scheduling issues with Care Services Ltd.
Complaint Details
I want to report a serious concern with Care Services Ltd.'s device that I purchased on June 21, 1992 from your Williamsonside, Tennessee store. The product has was damaged upon delivery despite being advertised as high quality. I've contacted customer service three times and spoken to Bethel T., but my issue remains unresolved.
Comments (2)
Collin Bartoletti
May 08, 2025 05:28I've received an email from Michael Lewis at Care Services Ltd. offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The smartphone was clearly defective from the start.
Brenna Hilpert
May 16, 2025 05:41ComplaintNest Administrator Update: We have received confirmation from Care Services Ltd. that they are actively working to resolve your complaint. Their representative, Karen Wilson, has committed to contacting you within 9 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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