False promises made by Micro-Nexus Enterprises representative

I want to acknowledge that Micro-Nexus Enterprises has attempted to resolve this issue. However, the solution they're offering (a $496.15 store credit) isn't adequate considering I paid $496.15 for a specialty food item that never worked properly.

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Micro-Nexus Enterprises's subscription box and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Micro-Nexus Enterprises and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team