Quality issues with ModernDeal Surabaya product
Online Shopping
Verified
Contacted Company
Jan 15, 2025
Complaint Details
I am writing regarding order #ORD-6490-QRZ-5428 placed with ModernDeal Surabaya on November 12, 1983. I paid $823.0 for system, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Rosendo J. and other representatives have not been helpful in resolving this matter.
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1 comments
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Jan 15, 2025 00:03
Comments (1)

Cassidy Orn
May 17, 2025 05:34It's now been 12 days since my initial complaint, and ModernDeal Surabaya still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their delivery service.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jan 15, 2025
Cassidy Orn
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May 26, 2025
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May 26, 2025
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