False promises made by ModernDeal Surabaya representative
Complaint Details
On June 20, 1982, I signed up for ModernDeal Surabaya's premium plan at their Cielochester, Oklahoma location. I was told that the service would include plan, but after paying $630.83, I discovered this wasn't the case. When I called to resolve this, Angie T. was unhelpful and refused to address my concerns.
Comments (2)
Mason Marquardt
May 15, 2025 05:46I appreciate ModernDeal Surabaya reaching out, but the solution provided doesn't address my original concern. The replacement winter coat has the same defect as the original one I complained about.
Francisco Marco
May 25, 2025 05:23ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding ModernDeal Surabaya's sweater and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at ModernDeal Surabaya and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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