Quality issues with Complete Vitality product
Complaint Details
I purchased a device from Complete Vitality on October 4, 1999. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Selmer A. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Grover Pagac
May 22, 2025 05:51Just wanted to follow up on my complaint regarding Complete Vitality. I haven't heard anything back yet, and the laptop I purchased is still not working correctly. Any assistance would be greatly appreciated.
Gerta Simon
May 14, 2025 05:37Dear valued customer, Thank you for bringing this matter to our attention. We at Complete Vitality take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our smartphone and have initiated an internal investigation (Reference: REF-75764A6C). One of our specialists from our Executive Customer Care will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Patricia Walker Client Support Executive Complete Vitality Customer Relations
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