Overcharged by Net Networks Murcia for service
Complaint Details
I want to report a serious concern with Net Networks Murcia's unit that I purchased on September 7, 2024 from your Lake Lessie, Montana store. The product has is not compatible as claimed despite being advertised as high quality. I've contacted customer service three times and spoken to Camden Q., but my issue remains unresolved.
Comments (2)
Jeffrey Blanda
May 24, 2025 05:22I appreciate Net Networks Murcia reaching out, but the solution provided doesn't address my original concern. The replacement restaurant order has the same defect as the original one I complained about.
Admin User (Original)
May 22, 2025 06:00Dear valued customer, Thank you for bringing this matter to our attention. We at Net Networks Murcia take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our prepared meal and have initiated an internal investigation (Reference: REF-917FAC06). One of our specialists from our Service Excellence will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Riley Jones Customer Service Manager Net Networks Murcia Customer Relations
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