Estates Partners failed to honor their commitment
Complaint Details
I want to report a serious concern with Estates Partners's system that I purchased on March 27, 2005 from your Jackyville, Oklahoma store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Darryl A., but my issue remains unresolved.
Comments (2)
Einar Flatley
May 08, 2025 05:16Thank you for your response, but I'm still not satisfied with the resolution offered. The $53.17 refund only covers part of what I paid for the expedited shipping, and I've had to spend additional money to fix the issues caused.
Montana Yundt
May 22, 2025 05:27ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Estates Partners of this issue through multiple channels. They have acknowledged receipt of this complaint on April 26, 2025 and have assigned it reference number REF-BFFA67E3 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Complaint Timeline
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Status updateStatus changed to "Under Review"