Misleading advertising by Spice Treats
Complaint Details
I am writing regarding order #ORD-4019-XNL-9380 placed with Spice Treats on October 10, 2016. I paid $20.7 for device, but when it arrived, I discovered experienced frequent disconnections. I've made numerous attempts to contact customer service, but Emmalee X. and other representatives have not been helpful in resolving this matter.
Comments (2)
Dakota Hackett
May 04, 2025 05:22Just wanted to follow up on my complaint regarding Spice Treats. I haven't heard anything back yet, and the jeans I purchased is still not working correctly. Any assistance would be greatly appreciated.
Jedidiah Becker
May 12, 2025 05:43Dear customer, On behalf of Spice Treats, I would like to personally apologize for the inconvenience you've experienced with our premium account. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate service upgrade to address this situation. Additionally, we have documented this case (Reference: REF-9AAD9332) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Casey Wilson Brand Representative Spice Treats
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