Refund refused by ChipMicro
Complaint Details
I am writing regarding order #ORD-1997-EXZ-6747 placed with ChipMicro on October 1, 1999. I paid $465.11 for solution, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Retha D. and other representatives have not been helpful in resolving this matter.
Comments (2)
Colton Treutel
May 16, 2025 05:14It's now been 6 days since my initial complaint, and ChipMicro still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their extended warranty.
Jennie Brown
May 23, 2025 05:29Dear valued customer, Thank you for bringing this matter to our attention. We at ChipMicro take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our subscription box and have initiated an internal investigation (Reference: REF-CBDF0B0D). One of our specialists from our Quality Assurance will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Sarah Johnson Brand Representative ChipMicro Customer Relations
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