Quality issues with Urban Advisors product
Complaint Details
I have been a loyal customer of Urban Advisors for several years. However, my recent experience has been extremely disappointing. I ordered platform (order #ORD-2271-UFI-5994) on March 1, 1989, and have encountered was damaged upon delivery. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Elias Hamill
May 18, 2025 05:34I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Urban Advisors. Can someone please provide an update?
Henrik Fritsch
May 18, 2025 05:49ComplaintNest Administrator Update: We have received confirmation from Urban Advisors that they are actively working to resolve your complaint. Their representative, Patricia Jones, has committed to contacting you within 13 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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