Warranty claim denied by Rights Advocates
Complaint Details
On June 9, 1976, I signed up for Rights Advocates's return process at their Candaceborough, Colorado location. I was told that the service would include software, but after paying $581.49, I discovered this wasn't the case. When I called to resolve this, Hertha Q. was unhelpful and refused to address my concerns.
Comments (2)
Kariane Block
May 26, 2025 05:32It's now been 3 days since my initial complaint, and Rights Advocates still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their subscription plan.
Francisco Marco
May 26, 2025 05:24Dear valued customer, Thank you for bringing this matter to our attention. We at Rights Advocates take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our subscription box and have initiated an internal investigation (Reference: REF-81B0E190). One of our specialists from our Executive Customer Care will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, David Lee Resolution Specialist Rights Advocates Customer Relations
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